terms & Conditions

Your agreement with Stone Solutions Sydney

Last Updated: 27 June 2025

1. Acceptance of Terms

By accessing or using the Stone Solutions Sydney website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use this website.

2. Use of the Website

You agree to use the Stone Solutions website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.

3. Intellectual Property

All content on this website, including text, images, graphics, logos, and design elements, are the property of Stone Solutions or licensed to us and are protected by Australian and international copyright and intellectual property laws.

4. User Accounts

If you create an account or submit a form on this website, you are responsible for maintaining the accuracy of your information and the confidentiality of your account details.

5. Privacy Policy

Your use of this website is also governed by our [Privacy Policy], which outlines how we collect, use, and protect your personal information.

6. User-Generated Content

Any content you submit to the website (such as reviews, comments, or enquiries) must be lawful, respectful, and not infringe on the rights of third parties.

7. Third-Party Links

This website may contain links to external websites. Stone Solutions is not responsible for the content or practices of any linked sites.

8. Disclaimer of Warranties

The website and its contents are provided “as is” and “as available.” We make no warranties or representations, express or implied, regarding the website’s accuracy, reliability, or availability.

9. Limitation of Liability

Stone Solutions will not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of, or inability to use, the website.

10. Governing Law

These terms and conditions are governed by the laws of New South Wales, Australia. Any disputes arising under these terms will be subject to the jurisdiction of the courts in New South Wales.

11. Changes to Terms

We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website constitutes your acceptance of any changes.

12. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

Stone Solutions Sydney 138 Beaconsfield Street Revesby, NSW, 2212 Email: quotes@sydneystonesolutions.com.au Phone: 02 8739 4360

FREQUENTLY ASKED QUESTIONS

QUESTIONS ABOUT OUR STONE SOLUTIONS?

From selecting the perfect stone to understanding how we work, here are quick answers to the questions we get asked most.

SPEAK WITH OUR TEAM

Yes, natural stone is porous and requires sealing to protect it from stains and moisture absorption.

Engineered stone is more stain-resistant than natural stone, but it can still stain if exposed to harsh chemicals or prolonged spills.

Yes, overlay stone can be curved, but it depends on the material and the radius of the curve. Custom fabrication may be required.

Yes, sinks can be custom-made from both natural and engineered stone, providing a seamless and elegant look.

Natural stone itself typically doesn’t come with a warranty, but our workmanship and installation services may include one.

Yes, porcelain generally requires a stable substrate for support, especially in larger applications to prevent cracking.

Yes, you can undermount your sink with overlay stone, but proper support and sealing are essential to ensure durability.

Yes, for a proper overlay installation, your sink and cooktop will need to be disconnected and reinstalled after the stone is fitted. We offer comprehensive services including sink and cooktop disconnection and reconnection for overlay stone installations.

Yes, we have a showroom where you can view our range of stone materials and discuss your project with our team.

Yes, we can work with stone from other suppliers, but we recommend discussing the material with us to ensure it’s suitable for your project

Yes, natural stone can be re-polished or re-honed to restore its finish, depending on the type of stone and its condition.

Engineered stone can be re-polished, but it’s more difficult than natural stone and may require special techniques.

Yes, we offer repair services for both natural and engineered stone, including chips, cracks, and surface refinishing.

Yes, we provide stone wall cladding services for both interior and exterior applications, creating stunning design features.

Most stone slabs are not 40 mm thick; we fabricate and laminate them to achieve that thickness.

Sealers provide protection for stone, but Tuff Skin contact wrapping offers an additional layer of physical protection that is more durable in high-traffic or spill-prone areas.